The CCST Networking and CCST Cybersecurity exams were created by a team of subject-matter experts from diverse careers and industries (including Cisco employees, networking and cybersecurity professionals, hiring managers, professors, teachers, and the experts at Certiport) to ensure these certifications effectively bridge the gap between education and the skills and knowledge needed to succeed in the workplace. It helps prepare learners for high-demand roles in cybersecurity and networking, including analysts, auditors, support specialists, and technicians.

Learners that earn the Cisco Certified Support Technician certifications are expected to have the required knowledge and work-ready skills necessary to launch a career in networking and cybersecurity, through at least 150 hours of instruction. The Cisco Certified Support Technician program comprises two exams, Cisco Certified Support Technician Networking and Cisco Certified Support Technician Cybersecurity.